Help shoppers choose — before they leave your store
An AI shopping assistant answers product, delivery and returns questions, recommends the right item and passes complex cases to your team.
Built for international SMB teams
Website assistant
● online and replying instantly
What changes
Turn every first question into a clear next step
The cost of waiting
Shoppers compare products when it suits them. If a size, delivery or compatibility question stays unanswered, the order often goes elsewhere.
How it works
One conversation that keeps buying intent moving
A shopper asks a natural-language question.
The assistant uses your store information to answer or narrow the choice.
It captures the enquiry or hands off when a person needs to step in.
A clearer CPA
Measure the cost of a qualified enquiry, not chat volume
Use your own traffic and lead data to see how many high-intent enquiries now reach the right person.
Before
Product questions become exits
With ReplAiChat
More product questions reach an order
Improve CPA by converting demand you already paid to acquire
Measure chat-assisted orders, qualified contacts and support deflection against your existing acquisition spend.
Compare approaches
What your visitor gets
Common questions
Do we need a live inventory integration?
Website and product content are enough to start. Live inventory and order status require a separate integration.
Can it recommend products?
Yes. Give it product knowledge and the qualifying questions that matter to your customers.
Can we use it beyond the website?
The assistant is designed for your website first; channel availability depends on your configured integrations.
Ready to launch