ReplAiChat for E-commerce

Help shoppers choose — before they leave your store

An AI shopping assistant answers product, delivery and returns questions, recommends the right item and passes complex cases to your team.

Built for international SMB teams

Website assistant

● online and replying instantly

Which size should I choose for a relaxed fit?
I can answer that and pass your request to the right person when needed.
Type a message…

What changes

Turn every first question into a clear next step

The cost of waiting

Shoppers compare products when it suits them. If a size, delivery or compatibility question stays unanswered, the order often goes elsewhere.

Answer questions about products, sizing, shipping, payment and returns
Guide shoppers toward the right product for their need
Reduce repetitive support work without hiding human help
Use your website and product content as the knowledge base

How it works

One conversation that keeps buying intent moving

01

A shopper asks a natural-language question.

02

The assistant uses your store information to answer or narrow the choice.

03

It captures the enquiry or hands off when a person needs to step in.

A clearer CPA

Measure the cost of a qualified enquiry, not chat volume

Use your own traffic and lead data to see how many high-intent enquiries now reach the right person.

Before

Product questions become exits

With ReplAiChat

More product questions reach an order

Improve CPA by converting demand you already paid to acquire

Measure chat-assisted orders, qualified contacts and support deflection against your existing acquisition spend.

Compare approaches

What your visitor gets

CriteriaTypical chatbotReplAiChat
Product questionsButtons and fixed flowsNatural questions answered from your content
SetupManually map every pathStart with website and product knowledge
Complex requestShopper searches for supportContextual handoff to your team
Success metricChat volumeAssisted orders and CPA
Why teams choose us

Everything you need to deploy a chatbot that pays for itself

From a no-code builder to a smart AI brain that learns your business — ReplAiChat replaces patchwork tools with one elegant platform.

01

Visual no-code builder

Design conversation flows by dragging blocks on a canvas. Launch your first bot in under 30 minutes — no developers required.

02

AI trained on your knowledge

Upload PDFs, docs, or your help center URL. ReplAiChat answers visitor questions using your real content — not generic LLM hallucinations.

03

One bot, every channel

Embed on your website, connect Instagram, Telegram, or VK, and keep supported conversations in one workspace.

04

Seamless human handoff

When a question gets complex, ReplAiChat passes the visitor to a live agent — with full conversation context preserved.

05

Conversion analytics built in

See which conversations drive sales, which questions go unanswered, and where to optimize. Make data-backed decisions.

06

GDPR & SOC 2 ready

EU data residency, granular access control, audit logs, and a Data Processing Addendum. Sell to enterprise without slowing down.

Pricing

Clear limits. Predictable cost.

Test the website chatbot for free, then add social channels when you are ready.

Free

$0/mo

$0 billed annually

Evaluate the complete website setup

Start free
  • 1 chatbot · 1 website
  • 30 AI credits / mo
  • 30 indexed pages · depth 2
  • Website widget with ReplAiChat branding
  • Full analytics · 1 team user
  • Email support
  • No social channels
Recommended

Starter

$10/mo

$120 billed annually

For one business launching on social

Start free
  • 1 chatbot · 1 website
  • 150 AI credits / mo
  • 50 indexed pages · depth 3
  • Up to 2 social channels
  • Segmented VK broadcasts
  • Economy and Standard AI models
  • Full analytics · 1 team user
  • Website widget with ReplAiChat branding · email support

Growth

$65/mo

$780 billed annually

For businesses with several bots and channels

Start free
  • 5 chatbots · 5 websites
  • 2,000 AI credits / mo
  • 500 pages indexed · depth 5
  • All available social channels
  • VK broadcasts by flow and segment
  • Economy and Standard AI models
  • Full analytics · 1 team user
  • Removable ReplAiChat branding · email support

Common questions

Do we need a live inventory integration?

Website and product content are enough to start. Live inventory and order status require a separate integration.

Can it recommend products?

Yes. Give it product knowledge and the qualifying questions that matter to your customers.

Can we use it beyond the website?

The assistant is designed for your website first; channel availability depends on your configured integrations.

Ready to launch

Give every enquiry a fast, useful answer

Start free