Pricing or plan details
Add a clear pricing or quote process page.
Website knowledge audit
Check whether public content gives an AI support agent enough facts, policies and structure to answer customers reliably.
01 — Why it matters
An AI agent should not invent missing prices, terms or policies. The test looks for nine practical signals and shows what to add before you automate more conversations.
02 — Website knowledge
The test reads publicly available pages and looks for the information a customer-facing assistant needs to give grounded first answers. It does not evaluate private systems or guarantee a business outcome; it highlights the content gaps your team can address.
Add a clear pricing or quote process page.
Publish answers to the questions customers repeat.
Make contact and escalation routes easy to find.
Document the conditions that affect a purchase or service.
Describe each offer, who it is for and its boundaries.
Explain how customer data is handled.
Add valid JSON-LD for your organization and key content.
Use descriptive H1–H3 headings to organize answers.
Add specific, crawlable text instead of relying on visuals.
A stronger score means your public site gives an assistant more useful source material. Review each recommendation in context: the aim is clear information for customers, not adding words just to satisfy a checklist.
ReplAiChat
ReplAiChat uses the sources you approve, gives you control over fallback behavior and lets you improve knowledge from real chats.